
Privacy Policy
Last Updated: August 14, 2026
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Cyd Sews (“Cyd Sews,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, or purchase our products.
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This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.
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1. Information We Collect
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Depending on how you interact with our website, we may collect the following information:
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Information You Provide
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When you place an order, contact us, request a custom quilt, or submit a form, we may collect:
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Name
Email address
Phone number
Billing address
Shipping address
Order information
Information provided about a custom project
Other information you voluntarily provide
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Payment information may be collected and processed by third-party payment providers used to complete transactions.
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Automatically Collected Information
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When you visit our website, certain information may automatically be collected, including:
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IP address
Browser type
Device information
Operating system
Time zone
Pages visited
Products viewed
Referring websites or search terms
Date and time of website visits
Information about how you interact with the website
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This information may be collected through cookies, analytics tools, pixels, tags, log files, or similar technologies.
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2. How We Use Your Information
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We may use personal information to:
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Process and fulfill orders.
Process payments.
Arrange shipping and delivery.
Send order confirmations and related communications.
Respond to questions and customer service requests.
Communicate regarding custom quilt projects.
Prevent fraud and protect our website.
Improve our products and website.
Understand how visitors use our website.
Analyze website and marketing performance.
Send promotional communications where permitted and where you have chosen to receive them.
3. Cookies and Similar Technologies
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Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and support analytics and marketing.
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You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
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4. Analytics
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We may use third-party analytics services, such as Google Analytics, to understand how visitors interact with our website and to improve our website and marketing.
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These services may collect information about your device, browsing activity, and interaction with our website in accordance with their own privacy policies.
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5. How We Share Information
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We may share personal information with trusted third parties when reasonably necessary to operate our business, including:
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Payment processors
Shipping and delivery providers
Website and hosting providers
Analytics providers
Marketing and advertising service providers
Technology and security providers
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We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, property, or website.
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We do not sell your personal information as a commodity.
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6. Payment Information
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When you make a purchase, payment information may be processed by third-party payment providers.
Cyd Sews does not intentionally retain complete payment card details on its own systems.
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You should review the privacy policies of the payment provider used during checkout for additional information about how payment information is handled.
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7. Marketing Communications
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If you choose to receive marketing communications from us, we may send information about new products, custom quilt availability, promotions, events, or other Cyd Sews updates.
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You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.
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8. Data Retention
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We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
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When information is no longer reasonably necessary, we may delete or securely dispose of it, subject to applicable legal requirements.
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9. Data Security
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We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
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However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
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10. Children's Privacy
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Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
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If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
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11. Your Privacy Rights
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Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or other information about how your personal data is handled.
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Requests may be subject to applicable legal requirements and verification procedures.
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12. Third-Party Websites
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Our website may contain links to third-party websites, including shopping platforms, social media platforms, payment services, or other websites.
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We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
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13. Changes to This Privacy Policy
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We may update this Privacy Policy periodically to reflect changes to our business, technology, practices, or legal requirements.
Any changes will be posted on this page with an updated “Last Updated” date.
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14. Contact Us
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If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
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Cyd Sews
Philadelphia, Pennsylvania
Email: cydsews@gmail.com
Phone: (505) 550-8080
Tracy
Client

I received these potholders today and what can I say WOW!! They are beautiful and the quality and workmanship is exceptional and exceeded my expectations. Most of all the seller kept me informed of the delivery. I will definitely be ordering more.
Janice
Client

The weather caused a slight delay in the pieces' arrival, but Cyd emailed me to let me know. She didn't have to do that - the severe weather was the issue. I am extemely pleased with the things I purchased.
Harvey
Client

Cute little mat. Bigger than a coaster smaller than a placemat. Exceeded my expectations. I use it daily for my evening snack and drink while watching TV.
Shari
Client

The quilt is exactly as I hoped and as pictured. The craftsmanship is exquisite. The stitching is very nicely done. The colors are perfect. I love the pattern. I have it on the back of my couch — it brightens the room and will keep me warm. Thank you CydSews, I could not be happier!
Emma
Client

I am so incredibly grateful for the beautiful quilt I received. It made for a very special holiday gift. Cyd was so accommodating and helpful and had wonderful communication. Would definitely recommend to others looking for a well made and meaningful gift - whether for yourself or others!
Cricket
Client

Syd's work is beautiful. She was extremely communicative and easy to work with. She worked very closely with me to put together a custom design and was very patient and helpful throughout the process. The finished product came out better than I could have thought!
